Second Hand FAQ

We offer customers the opportunity to trade in old gear as part exchange towards a new item. The value of your used item will count as a discount towards the new piece of gear. 

No, unfortunately not. We deal in used gear on a part exchange basis only.

We have a very open and honest approach to part exchanges – we will value the item at what we think we can sell it for, and we will offer the customer a fair amount based on that valuation.

If we value your item at under £150 we will offer you 1/2 of the valuation.

If we value your item between £150 and £1500 we will offer you 2/3 of the valuation.

If we value your item at over £1500 we will offer you 3/4 of the valuation.

E.g. if we think something is worth £300 to sell, we’ll offer £200 to you on a part exchange.

You’ll never find out that Andertons has bought something from you at a really low price to sell for a really high price.

We have years of experience in selling used musical gear, so we often have a good idea of what items are worth on the second hand market. In addition, we use various web listings like eBay and private ad listings to estimate value.

Ideally, you should bring the goods into our Guildford store – any day of the week is fine. 99% of the time we will be able to give you a valuation on the spot.

If you can’t make it to the store, call or email us with details of the items you wish to part exchange, and we will let you know the best way to initiate a deal. Please note, we cannot give you a firm indication whether we will accept a part exchange, or a valuation until we have seen items "in the flesh".

Please contact our mailorder to see if something can be arranged. We generally only accept part exchange in person, in our Guildford store.