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Andertons Delivery Information

Andertons delivery header image
  • Next working day delivery to Mainland UK addresses*
  • Free UK delivery on most items over £99!
  • Deliveries are fully insured with our couriers
  • Competitive rates for premium delivery services
  • 1-3 day delivery to Northern Ireland and remote UK addresses
  • We ship to countries within the EU and other selected countries

*If items are in stock and ordered before 2pm. Cutoff time is subject to change. Excludes UK remote areas, Northern Ireland & Channel Islands. Please read the full details about our next working day service below.

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UK Delivery Costs

We offer free UK shipping on orders over £99. Exceptions may apply for extremely large items which we cannot deliver with our normal couriers. However, most items, even big items like drum kits and pianos, can ship FREE within the UK main zone.

Please note, orders that qualify for free delivery within the UK main zone may not qualify for free delivery within other UK delivery zones (i.e. postcodes considered to be remote areas).

For UK remote zones, international orders, and orders under £99, we calculate shipping based upon the weight of items your basket. Please see the tables below to get an idea of UK standard delivery costs.

"Next Working Day Delivery (UK Main Zone)"
Orders over £99 qualify for FREE UK next working day delivery
Weight Delivery Cost Additional Costs
0-5 kg £4.99  
6-30 kg £6.99  
31-50 kg £7.99  
51+ kg £7.99 £0.50 per kilo above 50kg

Saturday or Sunday Delivery (UK Main Zone)
Order before 2pm Friday & get it Sat or by 9am Saturday & get it Sun of the same week

Weight Delivery Cost Additional costs
Any £9.99  
     
     
Next Working Day By Noon (UK Main Zone)
Weight Delivery Cost Additional costs
0-30 kg £7.99  
31-50 kg £9.99  
51+ kg £9.99 £0.30 per kilo above 50kg
Next Working Day (Northern Ireland)
Weight Delivery Cost Additional costs
0-30 kg £3.99  
31-50 kg £9.99  
51+ kg £14.99 £0.50 per kilo above 50kg
1-3 Working Day Delivery (UK Remote Postcodes)
Weight Delivery Cost Additional costs
0-30 kg £9.99  
31-50 kg £19.99  
51+ kg £19.99 £0.35 per kilo above 50kg
List of UK Remote Postcodes
Chargeable remote areas: IM, KW, ZE

Free over £99: AB10 to AB16, AB21 to AB25, AB30 to AB39, AB41 to AB45, AB51 to AB56, BT1 to BT49, BT51 to BT58, BT60 to BT71, BT74 to BT82, BT92 to BT94, DD5, DD7 to DD11, EH43 to EH45, FK8, FK16 to FK21, IV1 to IV20, IV25, IV30 to IV32, IV36, IV63, KA4, KA6, KA16 to KA19, KW1 to KW3, KW5 to KW10, KW12, KW14, ML8 to ML12, PA23 to PA38, PA80, PH1 to PH13, PH15 to PH26, PH30 to PH35, PH49, PH50, SY15 to SY25, TD2 to TD11, TD13, TD14.

To calculate the exact shipping cost for an order, please advance through the Andertons checkout. When you reach step 4 (the step where you enter your delivery address) we will show you all the delivery options available to your address.

Frequently Asked Questions

Is the product I have ordered in stock and ready for dispatch?

We show realtime stock levels on each product page on our website. This information is updated every 15 minutes so if our website says we have something in stock - we do!

If a product is in stock, and we receive your order before 2pm on a weekday (or 9am at the weekend), we aim to get it out on the same day for delivery the following working day. During extremely busy periods like Christmas, or in unforseen circumstances such as those caused by severe weather, we cannot guarantee the same dispatch and delivery schedule. If your order is time sensitive, please order in good time to avoid disappointment.

If some items on your order are in stock and some are not, you can choose to split your order into multiple deliveries. Simply contact us to do so. Please note: this will incur additional delivery charges. We cannot split orders paid for using Instant Finance.

Can my order be delivered to an alternative address?

Yes, we can deliver to an alternative address for credit and debit card payments. However, for finance orders we MUST deliver to the billing address. We cannot make any exceptions to this.

For orders made using Paypal, the address you enter into the billing address field will be the address that we deliver to. This does not have to be the card/bank account billing address but we ask that you do use an address verified by Paypal to avoid delaying your order.

Please note that we cannot deliver to PO boxes at this time.

When Will I Get My Order?

The simple bit...

Order before 2pm on a weekday
or
Order before 12pm (midday) on a Saturday/Sunday

...using our standard UK next working day service, and we will dispatch your order on the same day (as long as your items are in stock - check the availability box on product pages to see stock levels for that product). You should receive your order the next working day after we dispatch it.

Order after the cut off time and we will dispatch your order on the following day for delivery to you the next working day after we dispatch.

The details and exceptions...

We dispatch stock 7 days a week but our couriers do not deliver at weekends (unless you upgrade to a premium delivery in the checkout). That means if you order anytime between Friday 2pm and Sunday 9am you will receive your order on Monday.

Please Note: We do not dispatch orders on public holidays or bank holidays. Our courier will not deliver orders on these days either. These days are not considered "working days" in the context of Andertons' delivery schedule.

For most customers in the UK (with the exception of remote areas, Northern Ireland and the Channel Islands), delivery of your order will occur one working day after we dispatch your order. We use two of the UK's largest couriers - UPS and DPD - to deliver our goods to you. We choose the best courier for the job which depends on type of package and your location.

All orders must be signed for, so please ensure that someone is in to receive your order on the day that it is due. We will let you know by e-mail once we have dispatched your order.

Please note: we are not able to specify a delivery time to our couriers. We can only tell you the day on which your order will be delivered. Our couriers may attempt to advise you of a delivery window on the day of the delivery, however Andertons cannot guarantee this service.

Premium Services

Saturday & Sunday delivery are available as a premium service to most UK customers, selectable at the checkout stage of our website...

Order by 2pm on Friday to receive your goods on the Saturday of the same week.
Order by 12pm on Saturday to receive your goods on the Sunday of the same week.

Otherwise these orders will arrive the next weekend. Weekday delivery, guaranteed before 12 noon, is also available.

Delivery Time Examples

  • Order on a Tuesday at 10am and you will get your item on Wednesday.
  • Order on a Friday at 3pm and your order will leave us Saturday for delivery to you on Monday.
  • Order on a Saturday that precedes a Bank Holiday Monday and your order will leave us on the Tuesday for delivery on Wednesday.
  • Order on a Friday at 10am and select "Saturday Delivery" in the checkout. Your order will leave us the same day for delivery on Saturday.

UK Remote Areas & Northern Ireland

For customers ordering from the Scottish Highlands, Northern Ireland, or from any other UK Island (except the Isle of Wight), not all the premium services are available, and standard delivery charges may be higher.

We do not guarantee next working day delivery for remote UK addresses. Delivery to remote areas typically takes 1-2 working days but may take up to 5 working days after dispatch.

Tracking your order

When we have dispatched your order, we will send you an e-mail containing the information you need to track this order with our courier.

You can also get your tracking number by logging into your Andertons account and clicking My Orders.

Andertons are now offering FREE Next Working Day Delivery on orders over £99!

Top up your basket to £99 to get free UK delivery!

If the items in your basket come to £99 or more, the whole delivery will be shipped with a trusted courier for FREE to most of the United Kingdom.

Please note that exceptions to this free delivery policy will apply for certain areas of the UK including remote areas and Northern Ireland. International orders, and orders below £99 are charged by weight. Exceptions to this policy may apply for individual products in special circumstances.

Next working day delivery applies to orders placed before 2pm on the previous day and is subject to items being in stock.

International Delivery

We ship to most EU countries and a selection of other international countries. To find out more about where we deliver to, shipping costs and delivery times, please visit our International Delivery Page.