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Unlike some of our competitors, Andertons Music Co does not differentiate our store customers from our web customers.

That means whether you shop on line, on the phone or in our store you get the same great prices plus the same excellent service.

In Store or Online
- here's how we look after you

• All products & prices listed on the web site are available to both in store & on line customers.
• If our web site shows that an item is in stock that means we have the item available to purchase from the store as well as online.
• If something goes wrong with your purchase you can bring it back to the store or we can collect from your address. Unlike many other discount retailers, we are happy to collect faulty goods from your address at any time during the warranty period - all at no charge to you. Many other retailers only offer this service for the first 30 days of the warranty - after that it's up to you to return the faulty item to them at your cost. You could end up spending a lot of time & money getting a faulty product back to the place you bought it from - but not if you buy from Andertons.
• You get the same no quibble 7 day refund policy or 30 day exchange policy whether you buy on line or in store.
• You get the same high quality pre sale advice & post sale support whether you buy on line or in store. We don't pay our staff individual commissions - this ensures that they only ever recommend what's best for you - not what's best for them!
• Human being product specialists available to speak to 7 days a week!! 
  (Full details of our terms & conditions are available by clicking the link from the bottom of our home page.)
  

You choose how you want to shop
Visit us, call us or shop online - thats why we're the Musicians No1 Superstore. 

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