International Delivery
Here at Andertons Music Co. we believe that we stock some of the best musical equipment in the world. That’s why we want to make it as quick and easy as possible for you to get your order, safe and sound!
We offer a wide range of fully-insured delivery options outside of the UK. Using the world's leading courier, DHL, we ship to over 50 countries with low rates, 2-4 day shipping to many European destinations, 3-5 day delivery to Australasia and North America and more.
Do Andertons Ship To ...?
These are the countries we are currently able to ship to. Please note that, if your country is not in the list, unfortunately we are unable to ship to you at this time.
ANDORRA
AUSTRALIA
AUSTRIA
BELGIUM
BOSNIA AND HERZEGOVINA
BULGARIA
CANADA
CROATIA
CZECH REPUBLIC
DENMARK
ESTONIA
FAROE ISLANDS
FINLAND
FRANCE
GERMANY
GIBRALTAR
GREECE
GUERNSEY
HONG KONG
HUNGARY
ICELAND
INDONESIA
IRELAND
ITALY
JAPAN
JERSEY
LATVIA
LIECHTENSTEIN
LITHUANIA
LUXEMBOURG
MACEDONIA
MALAYSIA
MALTA
MEXICO
MOLDOVA
MONACO
MONTENEGRO
NETHERLANDS
NEW ZEALAND
NORWAY
PHILIPPINES
POLAND
PORTUGAL
ROMANIA
SAN MARINO
SERBIA
SINGAPORE
SLOVAKIA
SLOVENIA
SOUTH KOREA
SPAIN
SWEDEN
SWITZERLAND
TAIWAN, PROVINCE OF CHINA
THAILAND
TURKEY
UNITED ARAB EMIRATES
UNITED KINGDOM
UNITED STATES
Please Note: Due to dealer agreements, some brands are restricted by region as to where they can be shipped, so we may not be able to ship some items to certain countries. These brands include Ampeg, Antelope, ESP, Fender brands (including Squier, Gretsch, Jackson, Charvel, and EVH), Gibson, Line 6, Marshall, Roland, Neural DSP and Yamaha. Please contact us prior to ordering if you need any more information.
We always do our utmost to get gear to you with the best possible shipping costs and insured couriers, wherever you are. We maintain a consistently high satisfaction rate, so we'll always do our best to solve any issues or concerns you have about ordering!
How much will delivery cost to my country?
Delivery charges are based on weight and location. Once you have the items you want in your basket, proceed to the checkout to see delivery charges. Here's how:
New Customers
You can quickly find out your delivery costs by choosing the "checkout as guest" icon and entering your address. Your total costs will then be updated accordingly. If your country is not in the "country" drop down list, unfortunately shipping is currently not available.
Please note - We will not save any of your details on our system unless you create an account with us or complete the checkout process.
Returning Customers
Sign in and all your preferences will be updated. Your delivery costs will automatically show in your basket.
If your country is not on the list, it is most likely that it is not economical for us to ship to you. However, if you are interested in getting a quote for international shipping to your country, please contact our customer services team by telephone on +44 (0)1483 456777, or by emailing mailorder@andertons.co.uk
International Delivery FAQs
To help you find the answers you're looking for, we've combined our most frequently asked delivery questions, so you don't have to! Just click on the questions below to see the answers:
International Warranty & Returns Policy
International Warranty
Within the EU we offer a 12 month warranty as standard on all new items. Second hand products come with a 3 month parts and labour warranty.
We do not offer a warranty on any goods sold outside the EU, however, if you have an issue with a product purchased from us please do get in touch and we will offer advice on the best way for you to have the item fixed.
International Returns
You are still able to return any goods purchased within 14 days for a refund. Please see our returns page for the conditions of return. Please note that you will be liable for any delivery costs associated with your return, including any import/customs charges. It is important that you contact us to discuss your options before arranging any return.
For our full returns policy, please visit our returns page.
CITES Musical Instrument Restrictions
You may be aware that international restrictions have been put in to place that affect the movement of products containing rosewood and bubinga around the world.
Depending on the products involved and where you require delivery to we may be able to ship items outside the EU, but please be aware that fees for CITES certification may apply.
Any order containing one of the restricted materials being sent outside the EU will have a delayed shipping time.
Please feel free to contact us with any questions. You can read more about the CITES restrictions on our CITES information page.
Looking for UK Delivery Information?
Were you looking for delivery information within the United Kingdom? Click the button below to see our UK Delivery page.