Before reviewing the amazing Chapman guitar I ordered for my son, Matt, I wanted to express to Andertons' how incredibly impressed we are with your outstanding service. Your company is incredible.
We're in the USA, and I can honestly say I haven't received such superb service from any company I've ever dealt with here-or anywhere, for that matter. Please give yourselves lots of golden stars, and know you have our loyalty from this point forward.
From the point of placing our order, we experienced your excellence and dedication: the quality control (every SINGLE Chapman guitar is individually set up and fully checked before it's shipped--it was ready to play, literally, right out of the box!) , frequent updates about shipment tracking, etc., and top-notch customer service was outstanding.
We ordered the Chapman guitar ML1. My son has played many brands of guitars and owns two other electric guitars besides his new Chapman (a Fender Strat and an Ibanez RG). The Chapman is the best of not just those, but also other guitars Matt has played at stores and friends' houses. His exact words were, "This is now my number one guitar, hands down!"
Matt is very particular about a guitar's performance--action, quality of woods used, electronics, etc. The Chapman ML1 is the first guitar he's ever gotten and not changed something on--EVER.
Both of us find it hard to believe the astounding quality of the Chapman, especially at such an affordable price! Our American friends who've seen the ML1 (it's not available here) always assume it must cost at LEAST $1,000 more than it actually did cost. The Chapman ML1 IS that amazing a guitar!
Again, Thank you SO much. Matt loves his Chapman ML1, and we're both thrilled with the quality of both the guitar and with Andertons' Music.
We will remain devoted customers of both Chapman Guitars...and Andertons'!! :)